Still have questions? Send us a message or give us a call at (559) 495-3000.
Have a question about working with CIS Security? Below are answers to some of the most common questions we hear. For details specific to a particular service, visit our Mobile Patrol or Standing Security Guards pages, or find your industry under Industries We Serve.
Contact us by phone or through our website to schedule a free consultation. We’ll review your property and needs, then put together a customized security plan and quote.
We recommend reaching out as soon as possible so we can plan properly, but we understand some situations require an urgent response, and we do our best to accommodate those requests.
Yes. We provide a free consultation to review your property, discuss your concerns, and recommend a security plan before any commitment is made.
Yes. Every CIS Security officer is licensed and completes training before being placed on assignment, with ongoing supervision throughout their time with us.
No. CIS Security does not provide armed guard services, and we don’t plan to in the future. We believe armed response situations are best handled by law enforcement, and our officers are trained to monitor, deter, and report rather than engage directly.
In most cases, yes. We aim to keep consistent officers assigned to your property so they become familiar with your site, your team, and your specific needs.
Depending on your needs, our officers can support access control, visitor management, parking enforcement, emergency response, and other site specific duties beyond standard patrol.
Pricing depends on factors like the size of your property, the type of coverage needed, hours of service, and any specialized requests. We provide a clear breakdown so you know exactly what you’re paying for.
No. We believe in transparent pricing with no hidden fees or surprise charges outside of what’s outlined in your agreement.
Yes. We can offer better rates when services are bundled together, such as combining mobile patrol with standing guard coverage, or pairing security services with alarm monitoring through our sister company, Valley Security & Alarm.
Yes. We understand needs evolve, and we can adjust your coverage level, whether that means increasing patrol frequency, adding guard hours, or scaling back, as your situation changes.
Contract terms vary based on the type of service and your specific needs. We’re happy to discuss options during your consultation, including shorter term or event based arrangements.
CIS Security provides security guard and mobile patrol services throughout Fresno, Clovis, Madera, Visalia, Tulare, and surrounding communities across California’s Central Valley.
Yes. We support clients with multiple properties or locations, coordinating consistent coverage and communication across all sites.
Yes. We offer short term and special request coverage for events, temporary assignments, and situations like fire watch that fall outside standard ongoing service.
No. We do not provide personal protective services for individuals or groups. Our officers monitor and report on unwanted activity, but generally avoid direct engagement.